Emily Carter, Physical Therapist
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Summary

full-stack humanist

Technology leader with distinguished government service, combining senior White House and State Department experience with deep technical expertise. Former Senior Advisor and Speechwriter to Secretary of State Hillary Clinton and White House Presidential Innovation Fellow, now directing content moderation for Google Shopping's global platform.  Proven track record of leveraging this multidisciplinary background to drive strategic initiatives at the intersection of technology, law, and public service.

Geneva, Switzerland
ventures
BOARDS & fellowships
Publications

Published Work (more at kamanda.substack.com )

December 4, 2024

Data Portability: The Sleeper Technology That Could Reshape Our Digital Future

While the tech world buzzes with excitement about AI, one of the most transformative technological developments has been quietly reshaping our digital landscape for over two decades. It's not as flashy as ChatGPT or as controversial as cryptocurrency, but data portability—the ability to move your personal data seamlessly between services—might be the key to solving many of our most pressing technological challenges.

March 18, 2023

The Enduring Challenges of Content Moderation

Every minute, we generate 16 million tweets, 1 million hours of streaming video, and 66K Instagram photos. And all of that user generated content is garnering more of our attention each day. Americans, in particular, now spend nearly as much time watching user-generated videos as they do watching traditional TV. And if you consider all the tweets, online reviews, news & traffic alerts, feed posts, and product recommendations, you’ll understand how much we’ve come to rely on these troves of user generated content to navigate the real and digital world.

February 27, 2023

Three Legal Changes That May Reshape BigTech in 2023

And they may decide that the future of 230 may be best handled by Congress. As Justice Kagan noted, the current members of the Supreme Court “…are not, like, the nine greatest experts on the internet.” (although they probably aren’t the 535 greatest experts on the internet, either). To add more uncertainty, we won’t know when the decisions on these cases will be announced. All we know is that the decision will be issued before the last day of the Court’s term in July. If the suspense is killing you, you’re not alone.

December 6, 2018

How Young People, the Future Guardians of Our Laws and Rights, Feel About Free Speech

The good news is that since then, support for the First Amendment among high school students has grown steadily. Today, an overwhelming majority of students (89 percent) support the right to express unpopular opinions. Only about a quarter of students believe the First Amendment goes too far in the rights it guarantees, down from 45 percent in 2006. But there are three key findings that give me pause.

April 4, 2016

Could Conversational UI Make Government More User-Friendly?

If we want to bridge the gap between the American public’s questions and the federal government’s answers, we have to meet people where they are, rather than asking them to come to proceed on government’s terms. That means starting from the premise that every google search, website click, or phone call to a government agency, begins with a question:

April 9, 2009

A Responsibility to Contain?

The law of nuisance is well established and dates back to the 19th century, but a new legal theory known as the "Responsibility to Contain" (R2C) aims to apply nuisance principles to State actors' duty to contain domestic security threats. Former Secretary of Homeland Security Michael Chertoff coined the phrase in a recent article in Foreign Affairs.

Education

Educational Experience and Qualifications

Juris Doctor

Jun 2009
University of pennsylvania law school

Executive Editor, University of Pennsylvania Journal of International Law

Wharton School of Business, Certificate in Business and Public Policy

Bachelor of Science & Engineering

Jun 2003
princeton university

B.S.E in Operations Research and Financial Engineering
Minor in Applications of Computer Science, Finance and Engineering Management Systems

Experience

Career Journey & Professional Milestones

Senior Product Manager

Apr 2021 - Present
Google
Zurich, Switzerland
About
  • Define the content moderation strategy for Google Shopping.
  • Set vision and product requirements to protect Google Shopping consumers from harmful and low-quality products, Generative AI experiences, and other Shopping content
  • Support an engineering team to build  logistic regression and large-language models (LLMs) that identify adult content, misrepresentation, weapons, and other consumer harms across 60+ billion products in 94 countries.
  • conceive, draft and implement a cybersecurity- adjacent risk mitigation plan that reduces vulnerabilities to scams, spammers, hacking attempts, and efforts to undermine computer network operations while supporting resiliency of our infrastructure and open access to information.
Skills
ai governance
content moderation
compliance
e-commerce
genai strategy

Product Manager

Jan 2019 - Mar 2021
Meta (fka Facebook)
Menlo Park, CA
About
  • As the Data Portability product manager, I led a cross-functional team of engineers, designers, data scientists, and policy managers to develop tools that enable people to transfer their photos, videos and other Facebook data to third-party services like Google Photos and Dropbox.
  • As the Commerce Integrity product manager, I drove content moderation for Instagram Shopping. I  supported a cross-functional team of engineers, designers, and researchers to reduce exposure of illegal, dangerous, and low quality ads and goods by 23% across our Instagram Shopping, Dynamic Ads and Jobs platforms.
Skills
analytics
compliance
content moderation
data portability
decision-making

Director, Learning and Impact Strategy

Sep 2017 - Jan 2019
John S. and James L. Knight Foundation
Miami, FL
About
  • Managed a 7-person team and a $5 million budget that set the priorities and builds the foundation’s skills, knowledge and systems necessary to pursue an impact-driven approach to grant-making.
  • Led monitoring & evaluation programs to define outcomes evaluate the impact of Knight Foundation grants.
  • Commissioned and managed research projects to inform the foundation’s work and the fields where it invests.
Skills
grant evaluation
leadership
philanthropy
research design
stakeholder collaboration

Presidential Innovation Fellow

Apr 2016 - Sep 2017
White House Presidential Innovation Fellows
Washington, DC
About

Accepted into fellowship of diverse technologists to empower the federal government to use technology and innovation practices to tackle nation’s biggest challenges.

·      Built an online, community-based planning tool for the Department of Commerce’s Broadband USA program that supports communities working to accelerate broadband deployment, deepen broadband adoption, and use broadband to advance local priorities.

·      Served as lead developer for The OpportunityProject, a government-wide that enables technologists, community advocates andpolicymakers to use open data to build tools that increase access to opportunity.

Product Lead, Code.gov

Built and led the first ever catalog of federal government software, which began during my Presidential Innovation Fellowship, featuring over 2,900 repositories across 25 federal agencies.

·      Wrote metadata schema, chose software stack(MongoDB, Express.js, AngularJS, and NodeJS), built wireframes before onboarding team.

·      Grew initiative into a fully-staffed, 5-person team with a $440,000 initial budget. Provided mission and vision leadership for the Code.gov program by promoting use of open-source software, government-widesharing and reuse of source for cost-savings to the American taxpayer.  

Skills
open source
technology policy
leadership

Attorney

Nov 2010 - Jan 2014
White & Case L.L.P.
Washington, DC
About
Associate, Capital Markets Practice

Represented clients in the formation of private equity,real estate and hedge funds targeting investment in emerging and frontiermarkets.

·      Represented investment managers in establishingprivate equity funds with investments focused on small- and medium-sizedenterprises, clean technology, mezzanine financing, infrastructure, and socialdevelopment.

·      Established private equity funds that includedebt components, including debt financing from the Overseas Private InvestmentCorporation, the Inter-American Development Bank and other developmentfinancial institutions.

·      Prepared private equity and venture capitalguidebooks explaining the legal and regulatory horizon for foreign directinvestment in seven African countries. Provided counsel on rule of law and goodgovernance matters in South Africa. Represented clients’ interests on antitrustand intellectual property matters before the International Trade Commission.

Skills
international law
fund formation
investment funds
investment law
investor due diligence

Speechwriter and Senior Advisor to the Secretary of State

2009 - 2010
U.S. Department of State
Washington, DC
About
Speechwriter and Senior Advisor to the Secretary of State Hillary Clinton
  • Prepared speeches and public statements on a range of foreign affairs and domestic topics of interest to the Secretary. Maintained a working knowledge of current and emerging policy issues and U.S government foreign policy objectives. Analyzed, developed and made policy recommendations to the Secretary and developed approaches for achieving policy positions within the Department and beyond.

Speechwriter and Special Assistant to theUnder Secretary of State for Economic, Energy and Agricultural Affairs
  • Prepared all speeches and public statements for the Under Secretary. Advised the UnderSecretary on the Department’s commercial advocacy and trade promotion strategies as they relate to the President’s National Export Initiative.
  • Managed portfolios covering US government economic engagement with African countries, particularly conflict minerals and trade in responsible extraction of resources, development of the Africa Growth &Opportunity Act (AGOA) and promotion of foreign direct investment.
Skills
speechwriting
federal policy
executive communication
trade promotion
conflict minerals